A client of us told us that he didn’t like the default CAPTCHA (by the way, in case you really want to know, CAPTCHA stands for Completely Automated Public Turing Test to Tell Computers and Humans Apart) field that comes with RSForm. He said that the letters looked very small, and that it affected his conversions.
He asked us to switch all his forms to use reCAPTCHA instead, and so, we downloaded and installed the reCAPTCHA RSForm plugin on the Joomla website, we enabled the plugin, and then we went through each and every one of his forms, and switched all the CAPTCHAs to reCAPTCHAs.
While having the strange feeling that we missed something, we went to one of the forms to see if it’s working on not, but instead, we saw the following message on the very top of the page…
To use reCAPTCHA you must get an API key from http://www.google.com/recaptcha/whyrecaptcha
…and, in the place where the CAPTCHA should have been displayed, we were seeing the following error:
Input error: k: Format of site key was invalid
Aha, so our instincts were right, we did forget something: we forgot to generate a reCAPTCHA API key, and so we went to the above URL (while logged in to our Google account), and followed the instructions to generate a Site Key and a Secret Key. Once we did that, we went back to the Joomla website, we enabled the Captcha – ReCaptcha core system plugin, and we added our Site Key and our Secret Key in its settings.
We then went to an RSForm form on the website, but still, we saw the same error… That didn’t make sense, we thought… How come we are still seeing the same error when we just added the API keys to the core reCAPTCHA plugin. Logically, the next step was to find out how the above error was triggered, and so we searched the Joomla files for the following line: To use reCAPTCHA you must get an API key.
The search revealed that the error was thrown by the function rsform_recaptcha_check_answer in the file relib.php (which was located under the plugins/system/rsfprecaptcha folder), and it was thrown because $privkey (which is reCAPTCHA‘s Secret Key) was empty. So we checked how this variable was passed to the function, and it turned out that the plugin was grabbing this value from the settings of the RSForm extension, which was obvious in following line (the line was located in the rsfprecaptcha.php file, which was in turn located in the plugins/system/rsfprecaptcha folder):
$privatekey = RSFormProHelper::getConfig('recaptcha.private.key');
Aha! So RSForm had its own reCAPTCHA settings, and so it wasn’t using the settings of the core reCAPTCHA plugin. So we logged in to the backend, and then we clicked on Components -> RS Form Pro -> Configuration, and we found a tab called reCAPTCHA. We entered our Site Key in the Public Key field and our Secret Key in the Private Key field, we saved the settings, and then we visited the form and this time it worked! Hooray!
Now if you, our dear reader, are seeing the above error on your website, then make sure that you enter reCAPTCHA‘s Site Key and Secret Key in RSForm‘s reCAPTCHA settings. If, after doing that, you are still seeing the same error, then please contact us. We will solve the problem for you quickly, affordably, and professionally!