When we receive a support call from a new client, one of the questions that we usually ask is “Which version of Joomla are you using?” In many cases, the client doesn’t know the version, so we check his Joomla website to find out which version he’s using ourselves.
What we do is that we go to his website and then right click on the page, and then click on “View Page Source” (in Firefox). One of the lines (at the beginning of the source file) starts with <meta name="generator".../>
Here’s the complete line from one of our client’s website:
<meta name="generator" content="Joomla! 1.5 - Open Source Content Management" />
The line above shows that our client is using Joomla version 1.5, which means that it’s probably time to upgrade his website. In case you find out that you’re using an old version of Joomla and that you need to upgrade, then we are here to help. Just contact us and we’ll help you upgrade your website to the latest Joomla version!
Notes:
1. In some rare cases, the line above starting with “meta name…” is not present in the code (this is sometimes hidden by whoever created the website for security reasons), so we can’t just know the version by visiting the website, so what we do is ask our client to have FTP access to the website, and then we examine the files to see which version of Joomla he is using.
2. Another way to know which Joomla version the client is running is by printing out the global $_VERSION variable. However, this will not work on some Joomla versions.
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