We get constant calls from clients telling us that their Joomla websites were hacked, that they are seeing, in the User Manager, new and suspicious users every day, although they don’t have any registration form on their websites. We first comfort them by telling them that their websites are most likely not hacked and what […]

Yesterday evening we had a very interesting call from a new client. The new client told us that when trying to login to the frontend of his Joomla website, he’s always greeted with the following error message: “Username and password do not match or you do not have an account yet” He told us that […]

OK – this post is Part II because we have discussed the same exact issue before – however, the cause of the issue was different then. In fact, we knew there must be other reasons for this problem to happen, and, unfortunately, we were not disappointed… Earlier today a lady who has an apparel website […]

There’s been a lot of talk lately that PHP is dumping the mysql extension from its core, and how that move will impact major Content Management Systems such as Joomla, WordPres, and Drupal. First, let us explain, briefly, what this is all about… PHP, in its current incarnation, has several built-in extensions (or libraries) that […]

We had a phone call earlier this week from a client telling us that the IT department of his company wants to move the website from Joomla to Drupal. The client was actually the CFO of the company, and he was having a hard time understanding the real reason to switch the website to another […]

We get occasional requests from customers who don’t have access to a phpMyAdmin instance asking us to backup their whole database. Since we, at itoctopus, want to make the life of every Joomla website administrator easier, we are releasing the code for doing this, for free, for anyone to use! The code is below: <?php […]

Note: Please read this post entirely before taking any action. We occasionally get some developers calling us and asking us how to exclude extensions from showing up on the Extensions -> Extension Manager -> Update page. They usually tell us that the reason they want to do this is to prevent their clients from accidentally […]

This past Friday, we had a customer calling in and telling us that he just integrated Disqus (the famous commenting platform) on his Joomla website, but for some reason, every time someone makes a comment on one page, it appears on all the other pages. In other words, all the Disqus comments for that website […]

We got a call yesterday (well, technically, this morning) around 1:30 AM after midnight, it was a new client telling us that his Joomla website is completely messed up. He told us that all the modules are displaying on all the pages. We checked his website and we saw the problem: all published modules were […]

We get constant calls from Joomla administrators telling us that their Media Manager page (the one accessible from the backend by going to Content -> Media Manager) takes an awfully long time to fully load. We then ask them, “how many images do you have under the main images folder?”, and the answer ranges from […]

We constantly get clients who tell us that their website crashed after they have updated it. “And what did you update exactly?”, we ask them, and they reply that they have updated everything! And that’s the cause of the problem! Updating a Joomla website should never be done in one shot. The first thing that […]

Note: This post is a rant. What you will read here is our opinion of Joomla’s cache. There won’t be any “silver bullet” for fixing caching in Joomla in this post. There is one feature in Joomla that gives many Joomla administrators lots and lots of headaches. Can you guess what it is? Well, it’s […]