A new client called us this evening and told us that she’s seeing a blank page when saving a K2 item. She told us that the item was being saved correctly despite the blank page. Hmmm… A blank page, as you might have already guessed, is a sign of a fatal error somewhere. So what […]

At itoctopus, we like to give our readers a really special treat from time to time. Today (well, actually tonight – it’s 2:19 AM here in Montreal now), we have decided to release, for free, a plugin that is used to automatically post tweets whenever you publish a new K2 item. In other words, whenever […]

Every single time we migrate a large Joomla website to Joomla 2.5, we have to optimize it. Not because the client asks to do it and not because we think it’s fun (or because we like gold-plating), but because we have to – elsewise the website would be crawling. But why is that? Well, let’s […]

Note: Please read this post, in full, before taking any action. The representative of a large company that has contracted us to maintain its array of Joomla websites contacted us today and told us that some of the company’s users were not able to login to the backend of one specific website. Since we were […]

A client emailed us this morning and told us that after his website was migrated to Joomla 2.5, he was seeing the below error whenever he tried to download an attachment in Mosets Tree: You are not authorized to access this attachment. So, we started debugging Mosets Tree in order to trace the source of […]

The main administrator of a very large Joomla website called us today and told us that they have the following problem: a few articles, while being listed under the right directory, have the wrong category selected (in the menu) when they are viewed individually. For example, Article A belongs to Category C, and when you […]

If you have tried to search for a very long sentence in Joomla, then most likely the only result that you got was the following: Search term must be a minimum of 3 characters and a maximum of 20 characters. If you really want people to search for long sentences on your website, then obviously […]

A client of us called us today and told us that her website was hacked – again! She reminded us politely that we have cleaned her old Joomla website nearly a week ago but her website got hacked again, even though she did migrate to Joomla 2.5 as we recommended her to do. That’s odd! […]

Note: This post assumes your server is powered by WHM/cPanel and that you have ssh access. If you’re using Plesk then you can still do the below with minor modifications. As usual, you can contact us for help. Warning: While we try our best to make our guides as easy as possible, we have to […]

We just had an interesting conversation over the phone with a Joomla website administrator. The conversation went like this: – “Hi. My name is [customer name] and I work at [company name] and I’m calling you because I heard that you are experts in Joomla security.” – “That is true”, we said, “How can we […]

Note: This post is extremely advanced. If you’re not a technical person then we suggest you email it to your developer so that he can implement the suggestions below. If you don’t have a developer you can call us and we’ll take care of the optimization of your Joomla website. We had a small debate […]

We love K2 – it’s one of those rare components that are a true a gem. Nevertheless, we do discover some quirks in the K2 engine from time to time. Today, we have discovered a problem with setting the Open Graph description meta tag. Here’s what happened this afternoon… In the HTML code of one […]